Keep taking payments when the main internet line fails.
A cut cable or carrier outage shouldn't close a store or clinic. 5G failover takes over automatically for the traffic that matters, then hands back when the main line recovers.
What it looks like day to day.
A typical scenario based on the environments we work in, not a specific customer.
- An outage means closed registers or turned-away patients
- There's a backup, but someone has to switch it manually
- The line looks 'up' but apps aren't working
- You find out about outages from customers
A backup only helps if it takes over on its own.
Good failover watches whether your apps actually work, not just whether the cable is plugged in. It moves the important traffic first and comes back without flapping between links.
How we fix it.
5G WAN connects a location to the internet over the cellular network, as its main connection, its backup, or a separate path for emergency access.
Check coverage at each site
A coverage check picks the best carrier and antenna.
Set the priorities
Payments, voice and key apps go first on backup.
Automate the switch
Health checks trigger failover and a clean return.
Watch the links
Alerts when a site fails over, with 24/7 monitoring on our managed option.
Every site starts with a coverage check for each carrier, so the right carrier and antenna are picked before anything ships.
What's different after.
Stay open
Payments and key apps keep running.
No manual steps
Failover happens on its own.
Know first
You hear about outages before customers do.
Where this works, and where something else fits better.
We recommend what solves the problem, even when it's a different solution.
A good fit for
- Stores, restaurants and franchises
- Clinics and pharmacies
- Branches and offices that can't go dark
Something else may fit better
- Sites that need full-speed backup for heavy video or large transfers may need a second wired line
For your IT or engineering teamTechnical detail
The design decisions, the end-to-end path and how the result is tested.
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Technical detail
The design decisions, the end-to-end path and how the result is tested.
Failover should respond to a path that cannot reach required services—not only to a cable that is physically disconnected.
Design decisions
| Design decision | What we need to understand | How we engineer it |
|---|---|---|
| Health probes | Select multiple targets and measurements for DNS, internet, data center, and critical applications. | Declare failure only from meaningful, policy-controlled evidence. |
| Traffic priority | Classify payment, voice, operations, cameras, guest, updates, and bulk traffic. | Fit essential applications inside measured cellular capacity. |
| Failback | Define stability timers, session impact, preferred-path return, and change logging. | Recover deliberately without repeated path oscillation. |
The end-to-end path
- PRIMARY PATHFiber · broadbandNormal preferred transport
- ALTERNATE PATHLTE / 5G gatewayIndependent measured access
- WAN POLICYHealth · route · prioritySelect, protect, and recover
- BRANCH WORKPayment · voice · cloudThe service that must continue
Path diversity should include power, cabling, provider, last-mile route, upstream network, and destination dependencies—not just two ports on one appliance.
How the result is tested
- Hard-failure test Disconnect the primary access and measure detection and recovery.
- Soft-failure test Simulate loss, DNS failure, upstream routing failure, and destination unreachability.
- Capacity test Run prioritized applications within measured cellular capacity.
- Session test Observe payment, voice, VPN, and cloud sessions during path changes.
- Failback test Create intermittent recovery and confirm anti-flap behavior.
- Operations test Verify alerting, escalation, carrier case data, and event records.
You might also be dealing with.
When the network breaks, you can't reach it to fix it
A separate 5G path to reach your equipment during an outage.
Retail & branches · Utilities & energy · Offices & real estateSee how it's solved 5G WANCase WN-01The store is ready. The internet circuit isn't.
Open on schedule with 5G, then keep it as backup when the permanent line arrives.
Retail & branches · Healthcare · Construction & temporary sitesSee how it's solved 5G WANCase WN-03A wired line costs more than the site is worth
Use 5G as the main connection where it's the better option.
Retail & branches · Utilities & energy · Transportation & fleetsSee how it's solvedNext 5G WAN use case: A wired line costs more than the site is worth → · About 5G WAN →
Tell us about the sites that need to stay online.
Share what's happening and where. We'll recommend the right fix and the next step, starting from your floor plans or site details.