“The Wi-Fi is bad” can mean too few access points, the wrong channels, an overloaded internet line or a device that roams poorly. Each has a different fix.
An assessment sorts that out. We talk with the people who use the space, look at your floor plans and any existing network information, and write down what has to work, where, and how we'll know it does. When plans aren't enough, or the building is unusual, we add a site visit.
Some customers only want to know what's wrong and what it would take to fix. That's a complete piece of work.
We review your plans, talk to the people who use the space and, when the building calls for it, walk the site. You get a written brief with the problem areas, what has to work and a realistic budget range.
Yours to keepTake the brief to your own team or any installer.
The brief becomes the starting point for design, so nothing has to be explained twice and the tests at the end match what was agreed at the start.
Carries intoDesign →
A technology gets chosen before anyone agrees on the problem, and the real issue is still there after install.
What we do insteadWe agree on the problem before talking about equipment.
IT describes the network. The warehouse crew, clinicians or tenants describe how it actually fails.
What we do insteadWe talk to the people who use the space, not just the people who manage it.
At the end, nobody can say whether the project worked, because nobody agreed what “working” meant.
What we do insteadWe write down how we'll measure success before design starts.
A short call about the sites, the people, the devices and what isn't working.
Floor plans, site plans and any existing network information you can share.
A site visit when plans aren't enough or the building is unusual.
A requirements brief: what has to work, where, and how we'll measure it.
We read your floor plans before the first call, so the call is about your site.
For the people who use the space, not just the people who manage the network.
When plans aren't enough or the building is unusual.
With problem areas, priorities and a realistic budget range.
Yours to keep, whether we do the next step or someone else does.
| You keep | What it is |
|---|---|
| Requirements brief | Sites, users, devices, problem areas and priorities in plain language. |
| Success measures | What we'll test at the end, agreed up front. |
| Recommended path | Which technologies fit, which don't, and why. |
| Budget range | A realistic range before detailed design, so there are no surprises. |
One step or all five. Share the sites, the problem and the timing, and we pick up from there.